How To Get To It, Now!

Have you ever come to the end of your workday asking yourself, “Why didn’t I get anything done today?” Yeah, me, too. Two posts ago, before we had an interruption for exigent circumstances, I promised you I would teach you how to get to it now and get your customer’s paying work done as timely as feasible. So, let’s get to it now and see how we can make that happen for you.

If you read my book, you will find The P10 Principle, which states, “Proaction, perception, planning, preparation, practice, and persistence promote practically perfect performance.”  I conglomerated this concept from a variety of sources including Napoleon Hill’s Think and Grow Rich, Stephen Covey’s 7 Habits, W. Edwards Deming’s Out of the Crisis, John Norcross’s Changeology, and Thomas Greenspon’s Moving Past Perfect.

We can easily assume you are being proactive in your desire to get to doing your paying work done as timely as feasible. So, let’s move on to the perception part of the P10 Principle.

In order to do anything, you have to perceive three things.

  1. First, you have to perceive, in immaculate detail, your practically perfect performance of what you want to do. In this case, it will be the practically perfect performance of getting your paying work done as timely as feasible.
  2. Once you have perceived your practically perfect performance of doing what you want to do, you have to then, second, perceive how you are obviously much less than practically perfectly not getting your paying work done now.
  3. Once you have perceived what you want to be doing and what you are actually doing, then you have to perceive what of your life’s precious resources of self, time, effort, energy, emotion, intellect, property, and people you can and must apply to get from what you are doing to what you want to do.

Making the change from what you are doing to what you want to do is where most of the work of the P10 Principle comes into play. This working part of life, both personal and professional, is where the planning, preparation, practice, and persistence “P’s” of the P10 Principle come into their necessary use.

As with almost anything else in life, the exact details of how one performs each of these steps varies with the specific facts and circumstances that present themselves to anyone who needs to get their paying work done as effectively and efficiently as feasible. Most of the time, if you have the requisite skills to qualify yourself to get hired to do paying professional work, you really should not need much planning, preparation, practice, or persistence to get started.

The truth is, in most situations where you are not getting your work done timely enough, you already know what it is need to do and you already know how to do it. The real problem, however, is you just can’t get yourself to work doing it.

Why not? Why can’t you get yourself to work doing your paying work? Usually, it is because you don’t really like what you do for a living or because you cannot see yourself making any progress in your life doing what you are doing the way you are currently doing it.

This is a vicious cycle, the breaking of which, requires you to admit you need some help and resolve to go get it. You can get help internally, but you are probably presently failing at that, or you can get help externally, which is going to require you to invest something, sometime, somewhere.

The secret at this point in time, however, is to “Get To It, Now!” either doing your paying work or getting some help getting past whatever is blocking you from doing your paying work now.

 

If you need help, contact me and I will be willing to help you. But you have to ask and commit to working on the problem yourself with my help.

I look forward to hearing from you.

A Little Recognition Can Have a Big Impact

Have you ever toiled forever in silence crying for just a little love and affection? Yeah, me too. But love is strange. The more you give it away, the more you get in return. For example,  …

I was getting a bowl of cereal this morning for my darling wife at a hotel breakfast buffet. I noticed that the young lady tending the breakfast bar  was being both effective and efficient and quietly proficient  at keeping all of the items and serving dishes full, need, and clean. But instead of a smile, she had a rather stoic loil.

After she talked herself back into the kitchen behind the door, I knocked and pushed it open and  asked, “Can I ask you a question?”

She took the two  steps between us toward me and bracing her face replied, “Sure.”

I asked, ” Don’t you wish people would recognize how nicely and neatly you maintain your breakfast bar? ”

She gulped and replied, “Yes.”

“Don’t you wish someone, anyone, would just take a second to say thank you?”

“Yes.”

So I splurged and smiled and said, “So thank you for a practically perfect breakfast.”

Tears welled just a touch in hers eyes as we briefly as she replied, “Thank you. You don’t know how much I needed that. I was having a bad day, but you’ve just made my day good.”

“You’re welcome,” I replied, “but don’t settle for just one good day. Go out there and be Great! All the time!”

People don’t need constant praise, though more is always better than less. But everyone needs and deserves just a little recognition for what they do in their jobs moment to moment for others.

Here’s challenge for you. Try to recognize someone positively just twice on the day you read this.  It will make you feel so good you will want to do it twice an hour.

 

Policy, Procedures, and Work Instructions are the Key to a Turnkey Business

Do you ever worry what will happen to your business if you get hit by a bus? Yeah, me too. And I tell my clients all the time, “A quality management system comprised of good policies, procedures, and work instructions will handle all the details of running your business for you, so you can work on growing your business instead of doing your business.” A recent article in Washington Business Journal shows the strength of my position. Nea{cosmo}politan Pizza Favorite Rises To Franchise Heights, WBJ, August 26, 2016, p.6. http://www.bizjournals.com/washington/news/2016/08/24/attention-pizza-lovers-there-soon-could-be-many.html

A husband and wife team started moving pizza from a food cart and then opened one great Neapolitan pizza business, Pupatella, that gets national recognition. But, they hate dealing with the day-to-day details of running the business and their lack of a detailed quality management system has prevented them from opening additional locations. To get over this obstacle to growing their business, they hired an outside consultant who grew his own business from one to 50 locations by putting in organizational systems and formalized processes.

Hopefully, the expert will give them the playbook they need to grow the number of locations they want and Puppatellas will be popping up everywhere.

I help people optimize their businesses by helping owners stuck working in their businesses work on them instead by proceduralizing them from top to bottom, side to side, front to back, start to finish.

[reminder]What process centered quality system do you have in place in your business?[/reminder]

5 Changeology Steps To Become Great! All The Time! – Part 8 – The Final Chapter

book_imgWe are now in John Norcross’s fifth and final step in Changeology, Persist.

Unless properly managed and maintained over the long term, effective change dissipates slowly, gradually, almost imperceptibly as a result of minor slips. Just like Norcross consistently teaches the first four steps/stages of change require working on them in order and mastering each step’s skills and strategies, Norcross maintains his persistence step/stage requires not only mastering the skills and strategies, but also a fundamental shift in thinking.

An example of such a fundamental shift is moving from the limited, short-term deprivation of a diet to the continual, long-term enjoyment of a more enhanced lifestyle.

I have often said, “Maintenance is the largest burden of ownership.” Norcross explains that psychologists define maintenance as Continue reading “5 Changeology Steps To Become Great! All The Time! – Part 8 – The Final Chapter”

5 Changeology Steps To Becoming Great! All The Time! – Part 7

book_imgUsing one of the core principles of Greatness! and the P10 Principle, Norcross begins his fourth step of change, the perseverance stage, in his book Changeology, by reminding one and all that most mere mortals cannot achieve perfection. But here’s the good news.

  • Studies show 58 to 71% of change-seekers slip at least once in their first 30 days of Step 3 (Perspire).
  • The average changer slips six times.
  • 71% of people who resolve to make changes and have slips and manage those slips feel the slip strengthens their commitment to their resolution.

Change is an experience. My definition of experience is breaking things and having to fix them. Norcross says the perseverance stage of behavior change is Continue reading “5 Changeology Steps To Becoming Great! All The Time! – Part 7”

5 Changeology Steps To Becoming Great! All The Time! – Part 6

book_img

Norcross’s Changeology Step 3 is Perspire: Taking Action, which is essentially the same as the Practice P of the P10 Principle. According to the author, Edison’s 99% Perspiration, the fury of action, takes place between 14 and 30 days into the 90-day change journey.

Norcross contends successful action requires avoiding step/strategy mismatch by abandoning the earlier psych and prep step strategies of raising your self-awareness and arousing your emotions and replacing those strategies with four action-based change-catalyzing strategies:

  1. Rewarding yourself to strengthen your goal behavior in a systematic, intentional way
  2. Countering by talking yourself instructionally about how to engage in the healthy opposite of the bad behavior
  3. Controlling your environment to enhance the effectiveness of your change by populating your life with reminders and people that help you maintain your change work
  4. Developing a team of helping relationships quarterbacked by a professional coach and with which you maintain at least one daily contact with at least one team member

Rewarding is both a science and an art unto itself. Some types of rewards include:

  • Consumables – treats like pizza
  • Activities – like movies and sex (ok, Norcross only mentions getting a massage, but the right massage can convey a totally different message; Norcross later even uses a G-rated example)
  • Interpersonal strokes – nice things said by others
  • Positive self-talk – nice things said by yourself to your self
  • Tokens – non-consumable treats that can be accumulated and traded later for other types of rewards like pizza, a movie, or a good massage
  • Removal of a dreaded chore by paying someone else to do something you hate to do as a reward for hitting a new milestone of changed behavior

The secret is to identify those rewards that modify your behavior and then create a reinforcement plan that will get you through your essential 90-day successful change time frame. Your reinforcement plan should follow these suggestions:

  • Reinforce yourself for reaching target behaviors
  • Keep rewards contingent on meeting a prespecified step
  • Reward each baby step taken toward a bigger destination
  • Deliver the reward immediately and every time
  • Don’t cheat yourself – do all the work required to get each reward legitimately
  • Rotate the rewards being used
  • Create and fulfill a contingency contract with a member of your change team, such that, if you hit a target, then they will participate in a reward event with you
  • Regardless of what other rewards are used, constantly give your self reassuring compliments and come to own a positive self-image
  • Never punish your self for not performing as desired

Norcross acknowledges people are most likely going to break this last rule. Therefore, he proposes the following suggestions for punishments:

  • Punish like a tree: immediately, contingently, and calmly
  • Punish consistently
  • Punish early in the behavior chain
  • Vary the punishment like you vary the rewards
  • Punish the failure and then immediately reward the good behavior
  • Put yourself in time out
  • Ignore bad behavior (i.e. failures to behave as desired) and just reward the good stuff

Norcross lists the eight most common countering methods as:

  1. Diversion
  2. Exercise
  3. Relaxation
  4. Assertion
  5. Healthy thoughts
  6. Exposure
  7. Imagery
  8. Acceptance

Numerous other possible countering methods exist. Almost anything will do if it answers the question, “What is the healthy opposite or alternative to my problem?”

Norcross next jumps to the core premise of cognitive behavioral therapy. CBT’s premise is one’s interpretations of and feelings about an event, usually based on one’s own (often incorrect) beliefs, are probably more important than the event itself.

After a brief review of CBT, Norcross discusses several of his listed countering methods. Repeating all his discussion is beyond the scope of and space available in this post. Suffice it to say, I think it’s worth your reading after you get the book.

The last of Norcross’s list of countering methods, however, bears a few sentences here. Norcross quotes Niebuhr’s Serenity Prayer, focusing on its first part. I agree with him – acceptance of those things you cannot change is an essential implement in your toolbox for effective living. The wisdom to know the difference between the unchangeable and the changeable is also an excellent expression of life’s precious resource of intellect.

The middle part of the Serenity Prayer, however, “Courage to change the things I can,” to me, is the most important. Being Great! All the time! is all about continuous quality improvement in all the facets of your life. Be wise enough to know what you can change and accept what you cannot change.

But for Greatness! sake, invest your life’s precious resources in enhancing the very essence of living your life by changing the things you can.

Norcross finishes the last half of his Perspire Step/Stage discussing changing your environment and developing and using your change team effectively. Again, there’s more there than fits here. Buy the book Changeology and read it. Nonetheless, here are the tops of the change team waves:

  • Listen actively and accept genuine support
  • Chat frequently
  • Express what you need clearly
  • Keep it positive
  • Use an experienced coach
  • Accept peer pressure
  • Return the favor
  • Buddy up
  • Race to the top
  • Enlarge the team
  • Invite challenges

We are now 51% of the way through Changeology.

[reminder]What’s one thing you are wise enough to know you cannot change and you are willing to accept and work around?[/reminder]

Running Your Own Business – Part 2

RUN YOUR OWN BUSINESSIn Part 1, we discussed the “big picture” of Greatness! Now, in this Part 2, let’s begin with the end in mind and discuss in just a bit more detail the concept of Greatness!, which must drive you to be Great! in business.

Before we start doing “whatever it takes!” to make you Great! in your own business, let’s agree on our definition of Greatness!

Because you are not with me writing this blog, let’s start with my definition of Greatness! Continue reading “Running Your Own Business – Part 2”

Running Your Own Business – Part 1

RUN YOUR OWN BUSINESSIn the Business Facet of this Great! All the Time! blog, you will learn in detail the following ideas:

  • The concept of Greatness! must drive you to be Great! in business.
  • A Great! business leader fulfills the five functions of mentoring, marketing, management, money, and moving on.
  • To be Great! in business, everyone in your business must brand, broadcast, attract, connect, relate, serve, Cha-ching!, Cha-ching!, and repeat.
  • The P10 Principle is the best way to set up and run a Great! business, allow the you to fulfill the five functions of a business leader, and allow everyone in your Great! business to enjoy The Overarching Concept of Greatness!

Continue reading “Running Your Own Business – Part 1”

5 Changeology Steps To Becoming Great! All The Time! – Part 5

book_imgChangeology Step 2: Planning Before Leaping contains a lot of information. These are the tops of the waves. Read the book yourself to get the full effect.

Norcross’s planning skills include:

  • Defining your goals specifically.
  • Tracking progress some more,
  • Assembling your change team,
  • Solidifying your commitment, and
  • Finalizing your action plan.

But, Norcross cautions us, do not plan to the level of dysfunctional perfectionism. Continue reading “5 Changeology Steps To Becoming Great! All The Time! – Part 5”

5 Changeology Steps To Becoming Great! All the Time! – Part 4

book_imgPart II of Changeology works through the 5 Steps (Stages) of Change

Step 1 is Psych: Getting Ready. Motivation is important, but often overestimated. Change requires a balance of motivation and skills, with the accent on the skills part.

After you decide on your goals, the Psych Step contains four catalysts: Continue reading “5 Changeology Steps To Becoming Great! All the Time! – Part 4”